Articles Channels

A particular channel is down, What should I do?

(Tue, 17 Jul, 2018)

We have multiple redundant servers, so channels should never go down. But if one is down, we have a system in place that notifies us immedietly. So no need to contact us about it, we are already working to restore that channel.

For issues with programming on a specific channel, try changing channels, then change back to the original channel. Alternatively, you can open yourGuideand re-select the channel you’re currently viewing to relaunch the stream

Was this article helpful?

Yes No

0 out of 1 found this helpful.